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Help Desk

Caro cliente, puoi ora registrare i tuoi ticket sul Portale di Abbott Diagnostica. Clicca sul pulsante qui sotto per accedere al sito. Per avere più informazioni, scarica le istruzioni (PDF 650kb).

Dear customer, you may now enter your help desk tickets within the Abbott Diagnostics Customer Portal. Click the button below to continue to the site. For more information, download the instructions (PDF 650kb).

Cher client, vous pouvez maintenant soumettre un ticket d’assistance par le nouveau portail. Cliquez le lien ci-dessous pour y accéder. Téléchargez les instructions d’utilisation ici (PDF 650kb).

Estimado cliente, ahora puede registrar tu billetes/tickets en el portal de Abbott Diagnostics. Haga clic en el botón de abajo para entrar al sitio. Para obtener más información, descargue las instrucciones (PDF 650KB).

Abbott Diagnostics My Lab Customer Portal



An innovative company with extensive laboratory experience

Omnilab Solutions

About us

Since 1998, Omnilab has been providing advanced laboratory data management solutions for clinical and blood and plasma screening laboratories. Omnilab’s solutions represent the key link connecting different protocols and interfaces across the various departments of a healthcare institution’s IT systems. Omnilab’s solutions provide universal connectivity from any instrument to any LIS (Laboratory Information System), while adding functionality that improves the pre-analytical, analytical and post-analytical phases of laboratory workflow.

Omnilab is dedicated to providing solutions that can immediately improve the value of IT in any clinical or blood and plasma screening laboratory. Our solutions are designed to fit a wide range of laboratory needs and degrees of complexity.

In 2015, Omnilab became a company of Abbott, a healthcare company with a rich history of innovation and solutions that span the world of laboratory operations. Together, the long-term pipeline of advanced technologies will provide our customers with even greater improvements in efficiency and quality.

Quality and Certifications

Quality at Omnilab is an integral part of the organization, guiding both day-to-day and strategic decisions. Omnilab has the following quality certifications:

  • ISO 9001:2008 certification related to design, development, installation, maintenance and customer service of software products for healthcare was awarded by Det Norske Veritas (DNV)
  • ISO 27001:2013 certification for security management processes, specifically focused on IT-related risks and the need for risk prevention
  • CE Mark for medical devices awarded in 2015
Omnilab Solutions